Refund policy
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue on the products or anything else on the order, please email info@reckoning-apparel.com.
The return address is set by default to our print facility.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).
You hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping after we received the product and 30 days have passed.
Buyer’s remorse
Reckoning Apparel Limited only offers refunds for damaged or mislabeled products, not for buyer’s remorse.
Size exchanges
Wrongly ordered sizes won’t be eligible for refunds from Reckoning Apparel Limited. We make everything on demand, so requesting a size exchange would mean producing an entirely new product. We may offer you a discount to purchase the product at a better rate to show goodwill.